Octavio G. Aguirre

Ohio, USA Customer Support & 3D Developer

Professional Summary

Customer Support Specialist and 3D Developer with hands-on experience managing high-volume customer operations alongside 3D asset creation. Skilled at resolving account inquiries, verifying details, and assisting users, while also building custom models and web platforms.

Professional Experience

Customer Support Representative August 2026 – November 2026
  • Handled high-volume inbound interactions, assisting members with healthcare and plan inquiries.
  • Verified coverage, checked records, and processed account updates using secure databases and portals.
  • Assisted users with directory navigation to ensure uninterrupted service access.
  • Applied strict data privacy standards and quality assurance protocols.
3D Developer & Creator 2023 – Present
  • Focused on high-quality 3D asset creation, detailed character rigs, precise weight painting, and rendering.
  • Delivered brand development and visual identity execution tailored to specific project objectives.
  • Configured web platforms, handled domain setups, and managed digital deliverables.

Technical Skills & Core Competencies

Enterprise & Platforms

Database Management, Account Auditing, Data Privacy & Compliance

Support Operations

High-Volume Queue Management, Live Troubleshooting, Network Mapping, Escalation Documentation

3D & Web Production

Asset Creation, Character Rigging, Weight Painting, Rendering, Brand Identity, Web Setup

Certifications & Education

Adobe Certified Associate (ACA)

Visual Design using Adobe Photoshop

Issued March 2021
Career & Technical Education

Interactive Media Certification & High School Diploma

Dual-Enrollment Program